Privacy Policy

Consent term in accordance with the General Data Protection Law – LGPD

We are committed to safeguarding your privacy by establishing this relationship with you. This term aims to make our data collection and sharing policy as clear as possible, informing you about the data we collect and how we use it.

By using our services, you expressly consent to the collection, processing, and storage of your data when we deem necessary to provide our services, such as:

Services

Information you provide. We collect the data you provide during registration.

Communication. We may record and store all data provided during communication with our team, whether by email, messages, phone, or any other means.

PURPOSES: USE OF THIS INFORMATION

By using the platform, you EXPRESSLY AUTHORIZE the use of this information for the following PURPOSES:

To provide, improve, and develop the available services. We use your data to improve the quality of our services through service personalization.

DATA SHARING

We share your data for the purposes of facilitating payments and data processing, as well as making the product more relevant and efficient for its intended purpose.

We share your data with third parties to comply with legal, regulatory, or fiscal requirements, involving the disclosure of your personal data to third parties, a court, regulators, or government agencies.

WHERE WE STORE AND PROCESS YOUR DATA

The collected data is stored and processed to improve performance and protect the data in case of failure or other issues.

CONTROLLER'S RESPONSIBILITY AND SECURITY MEASURES

All data you provide is processed solely to achieve the purposes listed above.

This data is stored on secure servers used in accordance with our policies and security standards. All traffic between our servers or between your computer and our servers is encrypted using the secure SSL protocol or similar.

We take best practices and industry certifications to ensure that the data we collect is processed securely, wherever the data is located.

HOW LONG WE WILL STORE YOUR INFORMATION

We will retain the information we collect from you until you request permanent deletion. In this case, we will immediately cease using your data for commercial purposes, but we will store your data as long as we have legal, tax, or other obligations to fulfill with such data.

DATA PROTECTION OFFICER CONTACT DETAILS

The management of your data is handled by our team.

You also have the right to directly contact the Brazilian Data Protection Authority.

Based on Law No. 13,853/2019, which amended Article 5°

RIGHTS OF THE DATA SUBJECT

The data subject has the right to obtain from the controller, regarding the data processed by them, at any time and upon request:

  1. Confirmation of the existence of processing;
  2. Access to the data;
  3. Correction of incomplete, inaccurate, or outdated data;
  4. Anonymization, blocking, or deletion of unnecessary, excessive data or data processed in violation of this Law;
  5. Deletion of personal data processed with the data subject's consent, except in the cases provided for in Article 16 of the LGPD;
  6. Information about the public and private entities with which the controller shared data;
  7. Information about the possibility of not providing consent and the consequences of refusal;
  8. Revocation of consent, in accordance with Article 8°, Paragraph 5 of the LGPD

We will promptly fulfill requests, in accordance with the applicable data protection law.

HOW TO CONTACT US

Email: suporte@agxsoftware.com

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